Support & Help Center

Help with the professional multi-sport scoring and streaming platform — iPhone, iPad, Apple Watch, and Apple TV.

Get in Touch

Email support@courtclok.com — we respond within 24 hours. Based in Canada.

Frequently Asked Questions

How do I connect multiple devices?

CourtClok uses secure peer-to-peer connections. On your controller device (iPhone/iPad), start a new game and you'll receive a unique game code. On scoreboard devices (iPad/Apple TV), enter this code to connect. Your Apple Watch connects automatically to your iPhone.

What sports are supported?

CourtClok supports Basketball, Soccer, Hockey, Volleyball, Handball, Futsal, and Water Polo. Each sport has customized scoring rules, stat tracking, and display layouts optimized for that sport.

How does the Apple Watch remote work?

The Apple Watch app provides instant game control with tap zones for scoring, possession arrows, clock management, and more. It includes haptic feedback for every action and gesture controls for advanced users. Simply pair your Watch with your iPhone running CourtClok.

Can I track player statistics?

Yes! CourtClok includes comprehensive player stats tracking including points, assists, rebounds, fouls, plus/minus ratings, and more. Stats sync across all connected devices and can be exported for team records and analysis.

How do I livestream games?

CourtClok streams directly to YouTube from the app. Connect your YouTube account, start a game, and enable livestreaming. The scoreboard overlay is automatically included in the stream — no additional software needed.

What devices do I need?

At minimum, one iPhone or iPad to control the game. For the full experience:

  • iPhone/iPad as game controller

  • iPad or Apple TV as scoreboard display

  • Apple Watch for wireless remote control (optional)

  • Additional devices for stats tracking and streaming

System Requirements

  • iOS 17.0 or later (iPhone/iPad)

  • watchOS 11.5 or later (Apple Watch)

  • tvOS 17.6 or later (Apple TV)

  • iPhone 12 and newer

  • iPad Pro, iPad Air, iPad (9th gen and newer)

  • Apple Watch Series 6 and newer

  • Apple TV HD (4th gen) or Apple TV 4K — see compatible models

Troubleshooting

Devices won't connect

Ensure Bluetooth and WiFi are enabled on all devices and that they're on the same WiFi network. Try restarting the app on both devices and check that you're entering the correct game code.

Apple Watch not syncing

Verify your Apple Watch and iPhone are paired. Open the CourtClok app on your iPhone first, then the Watch app. Try toggling Bluetooth off and on, and make sure the Watch app is updated.

Stats not saving

Ensure you have sufficient storage space. If using cloud sync, check your internet connection. Try force-closing and reopening the app, and contact support if stats continue to be lost.

Business Inquiries

Interested in CourtClok for your league, tournament, or venue? We offer enterprise licensing, custom branding, and bulk deployment options. Contact us at support@courtclok.com.

Still need help?

Send us a message and we'll get back to you within 24 hours.

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